List of active policies

Full policy

1) OVERVIEW

At Onclick Ltd we take your privacy very seriously. In order to provide access to the service we must collect and store some personal information about you. Our products and user databases are held by TSOHOST from whom we purchase I.T. servers and services. Servers are located within the UK. Regular data and database backups are included in their hosting service.

Whilst Onclick manages your learning management system (LMS) to support your learning, your data is uploaded and amended by yourself and/or Welsh Ambulance Service.

Onclick does not make use of your personal data for marketing and does not share this data with any third party.

You and/or WAST are responsible for the accuracy of any personal data held and reserve the right to amend or delete this data, as and when this data is no longer required.

2) SECURITY

Whilst your personal data forms part of the overall learning management system, we ensure that this is protected from file corruption and loss. All our learning management sites and databases are continuously monitored by SUCURI for virus and malware protection, and data corruption etc. Their service includes the repair, recovery and removal of any intrusion.

3) MINORS

Children under 16 years of age are not permitted to access the services provided. By agreeing to this privacy policy you are also agreeing that you are 16 years of age or older.

4) WHAT IS COLLECTED?

Basic profile information is collected from you when you create your account including your full name and email address. As you use the site, information about the users, courses, activities and resources you interact with will also be stored and linked to your profile information.

5) HOW IS THE INFORMATION USED?

In most cases your personal data will have been entered by yourself or WAST. Only when requested will Onclick add or amend information for you. This information is only used to provide you with access to the online courses at https://wast.onclick.co.uk. Statistical information about usage of the site is also used to improve the platform and services provided. WAST may request that they also have access to reports generated from this data for monitoring.

6) WHO CAN I CONTACT?

The data protection officer for Onclick Ltd is Mark Baldwin and he may be contacted at gdpr@onclick.co.uk.

7) WHO IS MY DATA SHARED WITH?

Onclick Ltd manages the learning management system for WAST, and the user data is shared with WAST only.

TSOHOST is the hosting company for your data and will have full access to the account for administration and support purposes, they have strict data compliance rules and are legally bound to not share your information or make any change to your site content without suitable request from a listed account owner.

8) HOW LONG IS MY DATA STORED?

Your personal data is stored for as long as you continue to be a registered user on the site. Onclick will not remove or amend any data without the authorisation from WAST. However, you have the right to request that the accuracy of any data held is kept up to date, or deleted by contacting WAST.

9) HOW DO I WITHDRAW MY CONSENT FOR ONCLICK LTD TO STORE AND PROCESS MY PERSONAL DATA?

If you have previously consented to allow Onclick Ltd to store and process your personal data in accordance with this privacy policy, and you wish to withdraw your consent, please send an email to the data protection officer at gdpr@onclick.co.uk. You will then no longer be able to access the services provided if your consent is withdrawn.

10) HOW DO I REQUEST THAT MY PERSONAL DATA IS CORRECTED OR ERASED?

You may make corrections to your basic profile information by logging into your account and editing your own profile. If you have questions, or would like any other data to be corrected or erased, please contact WAST or send an email to the Onclick data protection officer at gdpr@onclick.co.uk.

11) HOW DO I REQUEST A RECORD OF ALL MY PERSONAL DATA THAT HAS BEEN COLLECTED?

You may request a record of all of the personal data relating to you that has been collected in accordance with this privacy policy. To do so, please send an email to the data protection officer at gdpr@onclick.co.uk.

Full policy

Privacy Notice – Employment Records

During the course of its employment activities, The Welsh Ambulance Service, collects, stores and processes personal information about prospective, current and former staff.

This Privacy Notice includes applications, employees (and former employees), workers (including agency, casual and contacted staff), volunteers, trainees and those carrying out work experience.

We recognise the need to treat staff personal and sensitive data in a fair and lawful manner. No personal information held by us will be processed unless the requirements for fair and lawful processing can be met.

What types of data do we handle?

In order to carry out our activities and obligations as an employer we handle data in relation to:

• Personal demographics such as base station and locality
  
• Contact details such as names and email address.
  

Our staff are trained to handle your information correctly and protect your confidentiality and privacy.

We aim to maintain high standards, adopt best practice for our records keeping and regularly check and report on how we are doing. Your information is never collected or sold for direct marketing purposes.

Your information is not processed overseas.

What is the purpose of processing data?

• Staff administration and management (including updating of ESR)
  
• Business management and planning
  
• Auditing
  
• Education
  
• Information and databank administration
  

We have a legal basis to process this as part of your contact of employment (either permanent or temporary) or as part of our recruitment process following data protection and employment legislation)

Sharing your information

• Our obligations to comply with legislation
  
• Our duty to comply any Court Orders which may be imposed
  

Any disclosures of personal data are always made on case-by-case basis, using the minimum personal data necessary for the specific purpose and circumstances and with the appropriate security controls in place. Information is only shared with those agencies and bodies who have a “need to know” or where you have consented to the disclosure of your personal data to such persons.

Use of Third Party Companies

To enable effective staff administration The Welsh Ambulance Service may share your information with external companies to process your data on our behalf in order to comply with our obligations as an employer.

Employee Records; Contracts Administration

The information which you provide will be shared with the NHS Shared Services for maintaining your employment records, held on the nation NHS Electronic Staff Record (ESR) system.

Individual Rights

Data Protection laws give individuals rights in respect of the personal information that we hold about you. These are:

• To be informed why, where and how we use your information
  
• To ask for access to your information.
  
• To ask for your information to be corrected if it is inaccurate or incomplete
  
• To ask for your information to be deleted or removed where there is no need for us to continue processing it.
  
• To ask us to restrict the use of your information.
  
• To ask us to copy or transfer your information from one IT system to another in a safe and secure way, without impacting the quality of the information.
  
• To object to how your information is used.
  
• To challenge any decisions made without human intervention (automated decision making)
  

Please visit our website for further details on this. Should you have any further queries on the uses of your information, please speak to the Human Resources Department or our Data Protection Officer.

Should you wish to lodge a complaint about the use of your information, please contact our Human Resources Department.

If you are still unhappy with the outcome of your enquiry you can write to: The Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF – Telephone 01625 545700